Downloadable Return/Warranty form instructions

***PLEASE READ FIRST BEFORE PROCEEDING***

Please only purchase one warranty form by itself, in a single transaction.

Any other item(s) will be removed and placed on another transaction and the appropriate costs will be added, if any further payment is due the order will not be released.

 

INSTRUCTIONS

Highlighted instructions for multiple account users only. Skip these steps if this is the only account you use.

1. Search for ‘SRwarrantyform’, ‘SRHESCform’ or ‘General Warranty Form’
2. Click “BUY NOW” to add form to basket ensuring no other item is in the basket.
3. Enter ‘warranty’ into the “COUPON CODE” box, then press “APPLY COUPON”
4. Check the “TOTAL” is at £0.00
5. Then click “PROCEED TO CHECKOUT“.
6. At the billing details check the “Deliver to a different address”
7. You MUST give a full Address to your store, and put your branch number in the Order notes
8. Scroll down and check the T’s & C’s box.
9. Then click “PLACE ORDER“.
10. Please make note of your ‘Order Number’ which is now in the top left hand side of the screen
11. Under the “DOWNLOADS” section click on the green button to download the pdf form
12. Print the form OR edit on a PC
13. Enter the ‘Order Number‘ on the form and fill out as required ensuring all fields are filled in to minimize delays
14. print the form if not done already and place in box with a copy of the PROOF OF PURCHASE
15. On the outside of the box please write the order number clearly
16. send back preferably with a tracking service to ensure full traceability
17. All done!

The form is free of charge and only available to registered trade users only.

NO PROOF OF PURCHASE = NO VALID WARRANTY CLAIM